The Opportunity:

As a Regis employee, you’ll be part of our BodeWell Community Care team – working together to enhance the wellbeing of older Australians. BodeWell is an approved provider with the Department of Health, delivering government-funded Home Care Packages, Private Aged Care, CHSP and NDIS services across Queensland and Victoria.

Regis Aged Care is one of Australia's largest providers of aged care services, with in-Home Care provided in Melbourne, Mildura, Launceston, Hobart, Darwin and Cairns. Our purpose is to provide personalised and respectful care that embraces the experience of ageing.

This position can work out of our Mill Park or Camberwell office.

How you'll make an impact

As a member of the home care team and reporting directly to our Clinical Care Team leader, Client Consultants play a vital role in developing care and support plans that align with client needs and aspirations for an independent, safe, and comfortable life in their own home for as long as possible.

Through individualised care management, you will use your skills and knowledge of care requirements to conduct assessments and develop person-centred care plans focused on fostering client independence, wellness and reablement.

You will assist and enable clients and their families to understand how they can use their Home Care Package funding in accordance with the guidelines to achieve positive outcomes that optimise their health, wellbeing and safety.  

You will build positive and effective partnerships with a range of stakeholders, including clinical experts, allied health professionals, as well as our internal staff, ensuring our clients get the right care and support to meet their individual needs, every time.

Your empathetic and responsive approach will contribute to building long-lasting, trusted relationships with your clients and their families, and make a real difference every day. If travel is required to visit clients in their home, a company car will be provided.

About you

As a compassionate and reliable individual who prides themselves in delivering customer service excellence, ideally with experience within the health and/or aged care sector, you'll have;

• Attention to detail
• A positive and practical attitude with the ability to creatively solve complex care issues
• Well-developed understanding of person-centred care principles
• Demonstrated skills in networking and developing strong links with local service providers, suppliers and referrers
• Strong time management skills
• A current driver's license and Own car
• Tertiary level qualifications in health/ aged care/ disability/ social welfare (preferred)

 What our people love about working here  

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.  

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start. 

 Benefits that support and reward you  

•Enjoy a flexible working environment giving you better life balance and wellbeing   

•Lots of opportunities to realise your potential in an organisation that invests in your personal development. 

•Be supported to grow, learn, and explore new career pathways or specialisations across Australia  

•Salary packaging through Maxxia 

•Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support  

•An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis  

•Plus, we have reward and recognition programs celebrating your hard work 

 At Regis, real impact starts with you. 

No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis 

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