Play a pivotal role in managing resident admissions and data accuracy across Regis systems, ensuring compliance and exceptional service delivery.

Join a dynamic team at our Sandgate State Office

The opportunity  

The Admissions and Data team fulfil an important role at the National Office, supporting residential admissions, creation of accurate resident agreements, governance and compliance relating to fees and room pricing, and reporting and funding activities.

Join our passionate team who love what they do and can support you in building your career at our Regis Home.  Our continuity of carer model means you will have the time to build strong relationships through being the familiar face our residents rely upon.   

 At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.  

How you will make an impact as an Admissions and Data Specialist

Join our team to lead and support resident admissions, data management, and compliance processes. You’ll oversee referral intake, resident agreements, and system updates, ensuring accuracy and alignment with legislation. This role also manages bed portfolio data, government reporting, and funding claims, while delivering exceptional customer service and supporting internal projects. Your expertise will help maintain a safe, compliant, and resident-focused environment. 

Make a real impact you can feel good about. There’s something special about what we do at Regis. We know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after.    

What you will bring to the role   

• Minimum of two (2) years’ experience working in Residential Aged Care or Home Care
• Demonstrated experience and knowledge in admissions, fees and financial processes
• Strong focus on accuracy and attention to detail
• Sound interpersonal and communication skills, including the ability to work in a close team environment
• Demonstrated willingness to adapt to different situations and tasks on a day-to-day basis including the ability to multi-task
• Current and relevant well-developed skills and knowledge of Microsoft Office suite, in particular; Microsoft Word, Excel, PowerPoint, Outlook
• Excellent customer service and relationship building skills
• Excellent written and verbal communication skills
• Ability to communicate effectively across all levels within the organisation and other relevant stakeholders  

Benefits that support and reward you   

• Enjoy a flexible working environment giving you better life balance and wellbeing     
• Lots of opportunities to realise your potential in an organisation that invests in your personal development.   
• Be supported to grow, learn, and explore new career pathways or specialisations across Australia    
• Salary Sacrifice – Novated Lease (Maxxia)  
• Enjoy a 12-week parental leave policy, supporting you and your family every step of the way  
• Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support    
• An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis    
• Plus, we have reward and recognition programs celebrating your hard work  

Belonging at Regis Sandgate 

Located in the heart of Sandgate, Brisbane, the Regis State Office is part of a vibrant aged care precinct that includes the largest residential home in the Regis network. The site supports over 220 residents and offers specialised services including dementia care, palliative care, and respite. The office is surrounded by beautifully landscaped gardens and heritage-style amenities such as a café, salon, and library, fostering a welcoming and community-focused environment. It serves as a central hub for operational excellence, resident support, and innovative aged care programs. We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.   

What our people love about working here   

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.     

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.   

At Regis, real impact starts with you.   

No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis   

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.