The Opportunity 

The Support at Home ( SAH) Team Leader plays a pivotal role in overseeing the administrative and operational aspects of the home, while providing effective support to the General Manager in leading and managing the business unit. This position ensures smooth operations, compliance with legislative and legal requirements, and the delivery of high-quality services that reflect Regis values and maximize financial outcomes.

You will lead a high-performing team by fostering a culture of respect, accountability, and professional growth. Your leadership will ensure staff onboarding, performance standards, and ongoing development are aligned with our commitment to excellence in client care.

Key Responsibilities:

•Supervision and mentoring of the Care and Delivery service team 

•Coordinate services to assist/support clients to continue to live independently in their own home 

•Monitor and manage care and delivery services team to ensure delivery of care services in line with requirements of funding, relevant programs, legislation and Regis policies and procedures.

•Participate in the resolution of stakeholder feedback, including compliments, hazards, incidents and complaints. 

•Collaborate with the General Manager to achieve operational and financial objectives.

What you'll bring to the role:

•Qualifications in Aged Care/Disability/ Community Services or equivalent or higher

•Experience as a Mental Health/ Social work or similar for Level 3 specialist support coordination

•Experience in Home Care Program and CHSP

•Proven experience in Leadership roles

•Ideally, you will have familiarity with Client Management Systems software.

•Understanding of the aged care and disability sectors, including regulations and compliance

•Full Working rights in Australia

Benefits that support and reward you

•Flexibility - experience the flexibility to balance work and life

•Competitive rates - earn competitive hourly rates with opportunities for overtime

•Development - grow your career through comprehensive training and development programs

•Study Assistance - whether you're starting out or advancing your qualifications, our Study Assistance Program supports everything from traineeships to Bachelor Degrees

•Reward and recognition - your dedication won’t go unnoticed. Our reward and recognition initiatives celebrate the great work you do every day.

•Discounts on selected health insurance and access to wellbeing services.

 Belonging at Regis Home Care

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

We offer flexible hours, competitive rates and a supportive environment where your work is truly valued.

At Regis, real impact starts with you.

Join our passionate team of caring Home Support Workers dedicated to making a meaningful impact on the lives of older Australians. #JoinRegis

To work in our Home care, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance and proof of an annual flu vaccination